FAQ

Since we have been receiving recurring questions about us, the cakes and bouquets, we have prepared here a brief FAQs for these two items and other matters related to The Totshop

How do i order?
You can email us at thetotshop@yahoo.com stating your colour choice and budget range. We can also entertain special request like specific items to include in your cake/bouquet. Please also state delivery location, delivery mode and delivery date for your order. Alternatively, you can call the baker, Nik at 012-2925884.
 
Is the cake edible? (we receive this question A LOT!)
As real and yummy as they may look, they're not edible. Sorry!

Are there readymade stocks that I can order urgently?
We carry limited stock of readymade cakes/bouquets. Do check out the "Readymade gifts" label for list of items available.

How much is this cake?
All cakes and bouquets are customised upon order hence there is no standard pricing for each cake/bouquet. We do not publish price for the cakes on our website mostly due to request from our previous customers. However, as a guideline, order for bouquet starts at RM80, 1 tier cake at RM100 and 2 tier cake at RM150.

How about delivery?
Delivery within Shah Alam and Subang Jaya is complimentary. We can arrange for door-to-door delivery within Klang Valley at a minimal cost. For orders outside Klang Valley, the package will be send out via poslaju in proper packaging to ensure its quality. Delivery charges will be advised upon order. We can also meet up for self pick up at Subang Parade, Subang, The Curve, Damansara, The Pyramid, Sunway during weekends for free.

How long do you take to make this cake/bouquet?
Since all ingredients in the cakes/bouquets are carefully picked to ensure best result, please allow us a week to come up and deliver your order. Having said that, we have successfully delivered several rush order within 48 hours depending on the stocks we have.

What is the size of items you put in the cake/bouquet?
We use Size M Mamy Poko diapers and since tots grow at lightning speed, we only use minimum of size 3-6 months for clothings. This way, moms can enjoy and savour the cake longer before taking them apart.
Are the diapers usable?
Of course, that's the whole idea! All diapercakes and bouquets are prepared in a smoke-free, pet-free, clean environment. The disposable diapers included are brand new and high standard of hygiene were observed to ensure that they meet the tots clean and safe to use. However please note that the clothings included were not pre-wash before the baking process.

Can you include a gift tag?
Yes, sure can. All Totshop diapercakes and bouquets are complimented with a matching handmade card.

I used to browse The Totshop before and saw some nice baby clothings on sale. Do you still have them?
The Totshop now focusses more on baby gifts and related items. We may bring in new stock of clothings from time to time especially during festive seasons. Afterall this is The Totshop.. anything tots goes. : )